Billet Specialties
Ripoff No customer service!

Warning! You may not want to buy from this company.
Warning! They have zero concern with customer satisfaction!

Warning! You may not get exactly what you think that you are getting.

I will now explain what happend to me and hopefully save anyone else the pain, frustration, and loss of money. I ordered wheels for a classic truck. I will admit that I measured wrong. I ordered 4 rims that are too wide.
I called the company explaining that I made a mistake and they told me that I could not return or exchange these for narrower wheels. They said that each wheel is made to order. I asked them why then, did my "special order" wheels have a dual bolt pattern drilled into them. Their rep told me that that's just the way they make them. I ordered a chevrolet bolt pattern of 5 on 43/4". I didn't expect to get fords' and dodges' pattern too.

They somehow neglect to tell you that on their web site; or wait a minute; did they have them on the shelf to be ready to sell to whomever had a classic car or truck no matter what the make. I can't say for sure, but I would presume that they do it for the later reason. There would be no need to use dual patterns if made to order. I suggested that they put their no return policy and their dual bolt pattern "trick" onto their web site and advertizements so that we would know what we are buying.

Thanks for reading this and do me a favor and let your friends and family know about this stuff so that they won't get burned by them too. I am $1000.00 poorer. I am not a wealthy man and shouldn't have spent that much anyway, but I figured that it would be a once in a life time purchase for the truck. Thanks again!

Company: Billet Specialties
Country: USA
State: Illinois
City: Lagrange
Address: 500 Shawmut Ave. lagrange, Il. 60526
Phone: 8002455382

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