American Express
Prepaid Card Online Purchases Fail While Funds Held Eight Days

I purchased an American Express Prepaid card to use for on-line purchases. Every time I use it the monies do not go through even though they send a text saying it was deducted then I spend time calling AE and the company trying to get it resolved. AE says just to wait 8 days and the funds will be returned, that is if you can understand them. It's my money not AE's and in the account. As soon as I get this resolved I'm done with AE Prepaid.

Company: American Express
Country: USA

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