Geico Insurance
Claim Denied/Poor Custmer Service

Cars & Transport

I documented a state for harm to my RV throughout a surprise. 2 Times later I obtained a voice-mail from the claims insurer declaring I would not be protected because of the method my plan was created. Recurring efforts to get hold of the insurer were ineffective. I eventually named customer support to protest. 24 hours later the insurer named me and mentioned there is no stage in calling me back since the choice have been created and my state had been already refused. She declined to I would like to talk to her boss and was exceedingly rude. Many calls to customer support within the next 14 days were ineffective, when I was informed a boss might call-back, but no body actually did. I eventually named and informed them I'd record them to every customer website accessible easily did not obtain a return telephone call that evening. I eventually got a phone and all I acquired was an apology for that method I had been handled, but nothing more might be completed. Main point here is, after I got out the plan I had been informed I'd full-coverage, nevertheless when I'd a state, all a quick used to donot have coverage for that product. They consider your cash, but supply no protection and horrible customer support. Avoid geico!!!


Company: Geico Insurance
Country: USA
State: North Carolina
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