Philadelphia Autohaus
David, Lucille, Maria Downpmt Rip-off - Liars, Liars, Liars. Took car back and kept my downpmt.in less than 30 days - totally ripped me off

On Feb. 1 I purchased a 2004 Lincoln Navagator (Tan) at that time I gave Philadelphia Autohaus $2,500.00 downpayment, still oweing 500.00 making it a total of 3,000.00 downpayment. When I purchased the vehicle the mileage was 105,000. Once the deal was completed I went home and received a call that my mother was sick and I needed to come home. Home is Hampton, Va. Which is 319.62 miles from at that time my address (8E Swedesford Road #103 Malvern, Pa.) and give and take miles driven around town about 200. So at the most and giving it the benefit of the doubt total miles driven on vehicle about 500/600 miles no more than that. After a week of being in Va. I received a call from the finance company who was going to finance the vehicle who stated at that time thatall info had been verified and a welcome package was being sent to me and when to make my first payment.

A couple days later I started receiving phones calls from Maria a worker from Autoahus and who finialized my paperwork, stating that I need to bring the truck back because of a sensor problem. Then the owners David and Lucille started calling my stating that if I don't get this sensor fixed that the truck will blow up. So I asked why didn't anybody mention this to me when I purchased the truck. Lucille stated she don't know and that I need to bring the truck back they just had a Navagator blow up because of the same problem. Well I knew soemthing was not right about this because I was not having any problems with this truck. So I thought they just wanted me to pay the reamining balance of the downpmt. ($500.00) so I called Lucille on 2/13 and paid 250.00 from my debit card paying half of the remaining downpayment of 500.00 and the payment went through. So a couple days went by and I was still getting a lot of phone calls from Maria, Lucille and David, telling me I need to bring this truck in and wanted to know where I was. I told them that I was out of town my mother was sick and while I was there my aunt died. Well this went on for a couple of more weeks, them trying to find out where I was. I finally believed what Maria told me because I trusted her and told her my address. I then spoke with David the owner the following day who told me that he would have to pay soemone to pick the truck up and he would call me the following day to let me know the amount before coming to get it because I depending on the refund of the 2750 that I paid them to get another car. Well he never called, they secretly came and got the truck like they was reprosseing it and only refunded 850.00 of my 2750.00 -

These people continueingly lied to me over and over again just to get this truck. All of this could of been avoided if they were truthful in the beginning. I could of returned the truck while I was on leave when they was calling talking about a sensor needed to be replaced. These people charged me 1,900.00 for the usesage of the truck from Feb. 1 to Feb. 26 (when they picked the truck up). I have asked Maria, Lucille over and over again to please send me a receipt of the itemized charges of what they took my 1,900.00 for. Maria stated she has faxed it over and over again but once again she lies. I asked both (maria and Lucille) to send my CD's that was in the cd player in truck she said she sent them and again they lied never sent them. If David had not lied about calling me the day before coming to get the truck I would have gave them their keys and gotten my Cd's from the truck.

On March 3rd I called Autohaus again to request a copy of itemized receipt and the office manager (who I and telling me have met) but forgot his name (an Indian guy) was very rude to me and hollering at me and telling me I am not going to get a receipt, what do I need a receipt for. I stated don't I deserve a receipt of where my money went? He said no. I said I wanted a copy of the towing bill that the tow company charged them to pick up the truck. He said there was no towing company he picked up the truck. He also stated I put 2000 miles on the truck which was a lie. These people just straight took my money and I am truely hurt by this. I trusted these people. How was I to know hat the finance company was going to send back the contract. These people knew that I was out of town and they had the advantage o ripping me off. I worked hard for that money and saved up to purchase a car and Maria knows this and they just ripped me off so bad with no remorse. At the most I knew maybe 500.00 for the month Feb. Usage of the truck including miles. And maybe 500.00 for picking truck up but not 1900.00. That was a total ripoff.

I am asking for your help.! St I want a receipt for all charges and I want a refund of at least

They at least owe me that. 1900.00 is just way to much of a charge. I think they was really trying to take all of my money and I beleive they would of if I didn't start complaining. So please help me to try to get some of my money back this is not fair how these people treated me.

Thank YouTamma R R

Company: Philadelphia Autohaus
Country: USA
State: Pennsylvania
City: Philadelphia
Address: 6213 Roosevelt Blvd
Phone: 2157316350
Site: philadelphiaautohaus.com

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