Partsgeek.com
Poor customer service

Tried to order parts for my wife stuck across the country. The automated email responses were not helpful and offered no good way to recontact them. Some accounts would accept reply and some not.

I added shipping address in addition to my billing address to my credit card as an authorized address as instructed. They still refused shipment as billing was not the same as shipping. (I was not going to change my billing address to a hotel) No answer to multiple phone calls. No call back to the one time I could leave a call back number.

After 4 days I got an email it was shipping. 10 min later an automated email that parts were out of stock/order canceled.

Ordered again elsewhere.

Company: Partsgeek.com
Country: USA
State: New Jersey

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