Alpha warranty services
Misleading warranty info on a claim
- 01-31-2012
- 65
I purchased an extended warranty from Alpha warranty services hoping I would never need to use it. Well as luck would have it I started having transmission problems. They told me that I could find a replacment transmission myself or they could find one. The only thing is with the one they provide there would be a 12 month warranty if anything would go wrong with it in that time they would replace it with another. Well that would not be the case! It started leaking fluid so I contacted the Alpha warranty and they told me to take to a mechanic and have it checked out. When the transmission shop contacted Alpha warranty to inform them about the leak they told him that they would not cover the leaking transmission. If I would have known this when they got their replacment transmission with high milege and I had found my own with low milege. I wish I would have just used my own replacment. I know I will never use Alpha warranty again nor will I recommend Alpha warranty services to anyone.
Company: Alpha warranty services
Country: USA
Address: po box 593 Draper UT 84020
Phone: 8006625519
Site: alphawarranty.com