Scootworks
Lied about refund being issued

My husband and I purchased a belt drive for his motorcycle. After less than 7,000 miles the belt broke while we were out on an afternoon ride. My husband contacted Dave Hockaday and after several emails and pictures of what happened to the belt, we mailed the entire belt drive back to Dave. This occurred in the beginning of October. We then had to stay onto of him and continually ask what he thought of the unit, on November 17th he sent an email and just asked if we wanted a refund or another unit. Since we had to spend $500 to get the original installed on the bike, we choose the refund.in December, two weeks before Christmas, Dave emailed (after my millions that went out to him) and said that Debbie cut a check and we should have it in a couple days. On the 22nd of December, he then told me that another one will be reissued and sent trackable method. I asked to be sent this confirmation. Over the Christmas break, he told me it was sent but can not get me the info as they are not in the shop for the week. The day that he said he was returning, another emergency occurred so he couldn't send me the info about the check.By the way, the second check has still never showed up. This is also the third maybe fourth emergency we heard about since all this started. After I sent several more emails he told me that I am harassing him and he will get to it on his time, not mine and that he is no longer going to be receiving my emails as he is sending them all into his dump folder. We have not heard from him since, nor have we received our money. Dave has done nothing but tell us LIES and excuses. He has not returned our money and still has our part. This is not the type of man I would ever want to do business with again!

Company: Scootworks
Country: USA
State: North Carolina
City: Zebulon
Address: 106-108 E. Vance Street
Phone: 9192690986
Site: scootworks.com

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