AutoZone
Dirty Store and Lack of Service

Cars & Transport

I went to the Autozone store located on Myrtle St New Britain Ct. On Sunday November 6th @1230pm. The store floors wer filthy, but my complaint was lack of service. 3-4 employees waundering around the store - 5 persons in front of me - 5 behind me. Staff were drinking a what appeard to be water, slow to respond to cumstomers. When it was my turn to pay for a purchase, the hispanic young man started to wait on 2 cumtomers that just entered the store, forget the long lines!

I spoke up, he gave me a dirty look, I paid for my order the male would not place my items in a bag -it then refused to ASK for bag instead fumbled and carried them out to by car. It took at lease a half hour to make a small purchase which should have been no longer than 5 minutes. The people workng in this store lack manners and should be re-trained on handling people: like wait on them in a timely manner instead of ignoring them. I’m not impressed with this autozone store. I will advise friends to shop elsewhere


Company: AutoZone
Country: USA
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