Air China
Bad Checkin Service

Problems: We arranged the thicket online with correct individual title. Somehow, between your online broker and air china, the passangeris first-name got completely incorrect.in the sign in table, we are able to begin to see the records with correct title.

I understand that atmosphere China may matter the boarding pass so long as the supervisor personally correct the very first title together with her signatue and air china stamps. Nevertheless, She insisted that she can't correct the title.

Finally, waited about 3 hours, we've to purchase a ticket that will be about 400 buck more and also to stop our unique solution. Under period pressue and since the traveler is 70 yrs old, we taken care of this costly solution. Nevertheless, this really is truly not really a correct method to operate company.

Company: Air China
Country: USA

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