Enterprise
Accused me of Theft!

I rented a car and was called to come by and re-new the contract to ensure all my information was still current, I explained to the person who called all of it was the same. Today I received a called stating that if I did not return the car by tomorrow when they open I would be charged with STEALING the car!

My charges are paid in full, and I have been a long term customer yet I am totaly disrespected and accused of being a car theif. Brent said he would take out the appropriate papers and report that the car had been stolen, because the contract had no been renewed. There should be some large sign to warn customers they will be accused of being car thieves and treated like one if they deal with this particular location. I am returning the car and don't plan on going to that location again, next time I will go to Budget at the airport they have great rates and I haven't heard of them accusing their customerts of being Car Thieves! To me this is a very serious charge/accusation I am definetly not a car theif and the idea alone of being called such a thing does not sit will with me. There should be some type of notice at the business stating you are required to come back in and renew your contract every so many days or you will be considered a car theif.

Company: Enterprise
Country: USA
Address: 1441 Alafaya Trl. Oviedo FL 32765
Phone: 4079714933
Site: enterprise.com

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