Don Brown Chevrolet
Ripoff lies bad customer service trade in amt lied about

My son recently bought a new vehicle from Don Brown Chevrolet. During the course of the negotiations he was told they would give him 15,000.00 for his trade in, they gave him 12,000.00 and automatically tacked 3,000.00 onto his financing.

He told them he got the GM discount through work, without researching it they gave him a GM employee discount which was more than his discount, then they took it away and added the additional amount to his financing. The sales man as well as the General Managers right hand man accused my son more than 4 times of being a liar regarding the discount even though my son didn't lie it was their mistake.

Their answer to the discount situation was to lie and say that my son was actually my sisters son or stepson since she does get the full GM discount, which of course if discovered would lead to her losing her job, but to that answer they replied "Oh well" There's more to this story but I've tried to put in the most important information. Moral of the story, don't shop at Don Brown if you want to be dealt with in a fair and eithical way.

Company: Don Brown Chevrolet
Country: USA
State: Missouri
City: St. Louis
Address: 2244 South Kings Highway
Phone: 3147721400

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