Just Suspension
KYB Outlet, Doubled my order and won't credit my charge card

Cars & Transport

I placed an order online on 8/22 for 4 truck shocks. On 8/25 they shipped 4 shocks and charged my card for 8 shocks. On 8/30 they shipped 4 shocks and sent me email notification. I called customer service to notify them of their error. No problem she says. Just refuse shipment. When we recieve shocks back, we will credit your card. Takes 2-3 days after return. After many calls and many days I still have no credit for the return. Today is 9/29 and still no credit. I contacted my credit card company today and let them handle it. It won't be long before they won't be able to accept cards any longer.


Company: Just Suspension
Country: USA
Phone: 8888721548
Site: justsuspension.com
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