AT&T Wireless
Misleading advertising for Roadside Assistance Program
- 08-14-2011
- 44
AT&T Wireless Customer Service offers a Roadside Assistance plan to subscribers of their service for a fee. I have opted for this coverage twice based on their recommendations and their specific assurances that they include coverage for motorcycles.
This year I called them because of a mechanical breakdown while on a road trip. Customer service referred me to the Roadside Assistance Division who declined my request because "they don't cover motorcycles".
The company is taking money from the public through misrepresentation of services they will not provide.
Company: AT&T Wireless
Country: USA
State: Arkansas
City: Little Rock
Address: 1700 Cantrell St. 1st Floor
Phone: 18003310500
Site: att.com