Virgin America
Virgin America won't refund refundable tickets

I purchased two refundable tickets from Virgin America for over $1,700 each that we consequently ended nicely prior to the routes. Regardless of the specific illustration in its marketing and also the solution confirmations that "This cost is refundable towards the unique type of cost utilized by the visitor, " and despite repeated promises from Virgin in following phone discussions and emails they might follow-through on the guarantee to return the cash to my charge card, Virgin America has had no actions whatsoever for more than 30 times to pay for me back. I've ultimately hadd to consider the problem up as problematic costs with my charge card business. I wouldd never purchase another "refundable" solution from Virgin America and might clearly recommend everyone from doing this aswell.

Company: Virgin America
Country: USA

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