Gwatney Buick GMC-Sherwood, AR
Shady business dealings

I went to Gwatney in November to get a new car. At the time, I drove a 1999 Ford Explorer. The sales person told me that I would not be able to get the car that I wanted unless I traded in my Explorer. I still owed a small amount on it, and was told that they would pay it off and the excess would be used for my down payment.

After driving the car for over a month, i was told that the financing was not approved and I would have to return the car. When I arrived back at the dealership, they told me that the Explorer had been sold and proceeded to put me in another car. This was in December.

Fastforward to January I receive a call stating that I needed to come in and sign more papers, or I could return the car. I drove 100 miles and signed the papers. Fastforward to March I receive another call stating that I needed to come in and sign papers or I would have to return the car.

For those of you who do not know, in the state of Arkansas, you are issued a "temporary tag" for 30 days after purchasing a used vehicle. I was in possession of the current vehicle for 30 days, so the tag had expired. So, after receiving their latest "sign or return the car" threat, I notified them that I had no way of making the 100 mile trip, seeing as though I had no licence/registration for the car due to their failure to obtain financing. I politely asked if the papers could be sent to me and I would return them. I received no answer.

A few days later I received a call from a general manager stating that If they did not get the car back, they would report it as stolen. I politely told this man that they were more than welcome to come and pick up the vehicle, but they were going to have to return the money that I had given them as a down-payment and compensate me for my Explorer, because they should not have sold it (or let me drive off the lot in a brand new car if they had not secured financing for it.)

Fastforward approximately 2 weeks later, I received a call stating that the car had been sold to a bank and that they needed to know the location of the car so that they could pick it up. The car was picked up, yet I received none of my money back. I called the dealership and requested the money back and was told that it would be mailed to me. So far, I have not received anything from them.

Company: Gwatney Buick GMC-Sherwood, AR
Country: USA
State: Arkansas
City: Sherwood
Address: 5700 Landers Road
Phone: 870945444

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