Meineke Car Care Center #1596
Did not honor written warranty

Background: On October 31 this Meineke replaced my catalytic converter and provided a two-year warranty. It cost me $602.21.

On April 17, my vehicle would not pass state inspection since it was under warranty at Meineke I took it back to Meineke and they replaced the converter but I had to pay for labor. They issued a new warranty for 5 years and 50,000 miles. Warranty # T7783031. My cost for labor was $127.45.

On March 11, today, my vehicle had a rattle in the converter and since it was under warranty I took it to Meieneke again. The converter is broken again. The owner refused to honor warranty.instead they gave me a quote for $836.90 for repairs. No other option was provided except an 800-number to Meineke corporate headquarters.

Bucky Cochran is the owner and resides in Fayetteville, NC and his number is 910-864-4545. He owns 5 or 6 Meineke franchises.

Company: Meineke Car Care Center #1596
Country: USA
State: North Carolina
City: Asheville
Address: 801 Fariview Road, Suite 14
Phone: 8282961294
Site: meineke.com

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