Les Schwab Tire Centers
Not honoring warranty

On 10-14 we purcased 4 p195/60-15 87t z800ultra all-season blackwalls. At the full time we purchased these wheels our vehicle had 43123 miles onto it. Thes wheels had a 80000 mile guarantee, we are in possession of 103826 miles with this vehicle, that's a totale of 60703 kilometers. After I got the vehicle right into a location les schwab tire middle to obtain them changed I had been informed they couldn't recognize the guarantee since these wheels were no further created. I thougt your slogan read "if we cant guarantee then we don't sell it". With as numerous wheels once we have bought at les schwabis this is actually the frist time I've actually atempted to make use of there warranty, we shall look after the cost modification after they had the tires on they'd just replicate that whilst the tires were no further created they might not recognize the warranty. The guarantee is from les schwab not the tire manufactor. Some effert on les schwabis component to take care of the costomer right might have eliminated quite a distance in eliminating the odor of the offer.

Company: Les Schwab Tire Centers
Country: USA

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