Simms Chevrolet Car Dealership Co
Loss center cap

A work order was put in for a brake job and rotation for my GMC Yukon. After work was completed shortly after I realized my center cap was missing off my wheel. I called back to the dealership to alert them of my concern and from July until January I was led to believe they would resolve the problem by ordering another cap. Only to find out they don't make that cap any more and the manager of Simm's Chevrolet says he's not buying another wheel and at this point there's no resolution to the problem. The tecnichian lost the part and Simm's Chevrolet should assume responsibility Total customer dissatisfaction and also there was no customer survey sent for evaluation.

Company: Simms Chevrolet Car Dealership Co
Country: USA

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