Enterprise Rent-A-Car
Damage Waive

Cars & Transport

I'd to rentacar after I had been involved with a vehicle accident in St Petersburg, FL. I waited around to Business to "pickmeup" because they promote but obviously 3 hours later I had been still waiting and just starting to encounter discomfort due to the incident and so I desired to overcome towards the clinic. A buddy slipped me off a tthe rental area, after I came the broker Earl proceeded to obtain my rental looked after when I told him the facts of my car crash that day. Earl performed on a few of the information on my incident and questioned me easily desired to buy the injury waiver, which he stated was one more $3.00 daily. I decided left using the vehicle, 2 weeks later my car was nevertheless in the repair center therefore the Department Director Jordan Clone named to confirm that I still had the car and confirm that I needed to increase the rental waiver in addition to update my $100.00 deposit. I decided and continued about my evening. To create a lengthy history short Business billed me $487.60 declaring that both reps plainly mentioned the injury waiver was one more $20.00 daily. There's no method that I'd have decided to $20.00 daily along with the $24.75 everyday price of the vehicle. Our issue is Earl decided to return the $487.60 on Wednesday then your following Friday after I named to determine where the reimbursement was he couldn't remember producing that declaration in my experience. He also guaranteed to truly have the Jordan Clone provide me a phone, after I requested Michael was I not essential enough to come back my call he explained "No". This really is my very first time hiring an automobile and that I WOn't rentacar from Business again. I am certain Business doesnt treatment but I dont enjoy being lied to.


Company: Enterprise Rent-A-Car
Country: USA
State: Florida
City: Pinellas Park
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