AAA Auto
New Battery would not be replaced by AAA

Approximately eight months ago after calling AAA for a dead battery, I was told that I needed a new one. Making it easy, I decided to purchase one from the AAA driver. Now, eight months later my battery died. No problem - I call AAA and they tell me that the battery needs a "super boost" and I should go to an auto dealer. I went to Goodyear Auto and after about three hours they tell me the battery is no good and won't hold the charge. (They recommended that since the battery was new I should call AAA.) I return home and call AAA again. The same driver as previously returns and tells me everything is fine except I need to charge the battery a full eight hours before he can replace it. I have been charging the battery now for five hours - I turn off the engine and the battery does nothing. When I asked the driver if this is normal, he says no but he has to follow the instructions. I then procced to call AAA in New York, Florida (where the car was located) and get put on hold for at least another hour. Finally, I get a person who says that even thought the car has been charged for over five hours that is not enough and they can't do anything.

I went to Sears and purchased a battery - when I asked the technician if a battery has to be charged eight hours before they can tell if it will hold the charge, he said that was an absurdity that AAA always tells their members so they never have to replace batteries.

Don't ever buy parts from AAA - they can start cars - they will not however, warranty any of their products.

Burt New York, NY

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Company: AAA Auto
Country: USA
State: New York
Phone: 5167467141
Site: aaa.com

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