Aamco
Extremely piss poor service

Took my jeep wrangler in due to transmission problems to AAMCO. Discovered (after close examination by a "AAMCO expert" that it would need rebuilt, which was understood before I took it in)

Problem 1- Had complete rebuild performed (AX-15 5 speed manual transmission) replaced clutch, slave cylinder, throwout bearing, and flywheel/flexplate. Within a week clutch slave cylinder begins leaking severely. Mechanic (personal mechanic who has worked on vehicle many times before was in the process of replacing the engine when he found the cause of the issue) notified me that AAMCO installed the internal slave incorrectly, and replaced it for me free of charge.

Problem 2- Flexplate/Flywheel was never cleaned of the shipping grease before installation causing the clutch disc to slip and burn off friction material - personal mechanic again cleaned (I say again personal mechanic, ASE Certified JEEP Master Mechanic, not AAMCO employee) free of charge while installing new engine

Problem 3- Clutch pressure hose on the slave cylinder held on by zip-ties and ducktape. Personal mechanic pointed this out as soon as I brought the jeep into his shop for engine install. We discovered a broken fitting that AAMCO had rigged in a dangerous and shoddy manner. Should the zipties havemelted and broke, flamable brake fluid would have been sprayed directly upon the exhaust downpipe, possibly causing a fire underneath vehicle, or causing me to be stranded on the road. Its wintertime right now, snow is on the ground, this is not a possibility I find very comforting.

Problem 4- three months after install - I-95 returning from SC to VA, transmission's fifth gear comes apart, can only drive the vehicle using 1st through 4th gear, which kills the fuel economy and causes premature wear upon new engine due to consistantly higher than normal RPM's.

The first 3 problems were noted BEFORE another ASE Master Mechanic, whom I know and trust, and who has worked on every jeep Ive owned for ten years now, ever touched the vehicle. The workmanship, quality assurance, and integrity of the job AAMCO performed is unacceptable. A rebuilt transmission installed correctly should not have any of the problems noted above for many years. I believe this company needs a severe wake up call from the BBB and other government entities that set standards of work for business. I myself am an ASE certified mechanic, and obvious issues such as this give people in the automobile repair industry a bad reputation.

Company: Aamco
Country: USA
State: Virginia
City: Virginia Beach
Address: 4941 virginia beach blvd

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