Yellow Cab Cooperative in San Francisco
Refusal to Service

I am officially making this complaint on November 6. However, I cannot state solely one date in which I received no service from Yellow Cab company. I have been STOOD UP by Yellow Cab numerous times. I place an order for a cab by phone via the automated recording system that says my address, and if I'd like to be picked up now, at said address. Now never comes. I am left waiting with no service at all. Once, just once, in the numerous times this has happened, I was contacted by someone who said there were no cabs in the area and that it would be a while. A while was never. Once again they never showed up. First of all, there is always cabs in my area. I live in San Francisco, near Van Ness which is a big major street. There is no excuse for this. Yellow Cab has gotten away with this for to long. This is just the first complaint. I will contact the Better Business Bureau if I have to. I will spread the word about Yellow Cab's service until their reputations is ruined or until they incorporate better training and service and actually pick me up at my door in a reasonable amount of time! Yellow cab should be ashamed!

Company: Yellow Cab Cooperative in San Francisco
Country: USA

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