Pepboys
Overcharging. Causing damage and charging me for it. No information/no knowledge

I took my car to pepboys because the alternator has stopped working while i was driving to an interview. They had ran a diagnostic on the vehicle and on that diagnostic everything else checks out fine. They intalled a pb/prostart platinum 85amp alternator inside my car (thats what it says on the diagnostic). A few days later i call them because they dont ever call me back when they say they will and they told me "when we installed the alternator sparks flew from the PCM. They said i would have to pay an extra 550 to replace the pcm. Idid not cause this damage and am not paying for anything except the alternator the labor. Everything comes up to $1372. Thats ridiculous! My car has been there since oct 15th and everytimei call back its always a different story. And the manager there (george ramirez) is trying to cover everything up. One of the guys that work there (erik) he told me 2 weeks ago that its the shops fault because once they installed the alternator the pcm blew. Now they are trying to say that they never said that. And i have witnesses that heard everything. Tell me they are not trying to scam me, or take advantage of me?

Company: Pepboys
Country: USA
State: Nevada
City: Las vegas
Address: 7399 W LAKE MEAD BLVD
Phone: 7028384646

  <     >