Ron Marhofer Auto Mall
Sold car with multiple problems and will not correct the issue

Purchased a 2006 Sonata from dealership on 11/28 and paid over $10,000. Within a few days had it back in the shop to have repairs done. Since purchase date up until 10/20 I have had 16 repairs completed on this vehicle. Previous owner had 18 repairs. Some repairs are duplicate that should have been fixed the first time. Some repairs were never completed the first time. I had multiple occassions when I picked the car up from his repair show and had to return it the very next day to have it fixed again. One one occassion I had to have the same repair completed 3 times. There are currently problems with the vehicle. Problems that were reported prior to the warranty ending but never fixed. Mr. Marhofer himself called me and offered to purchase the vehicle back. I asked for $9,500.00 enough to pay off my loan and then have some for another downpayment on another vehicle. He said he would give me $8,000.00. Even though his salesman told me that when he gets the car back he would put it right back on the lot for over $11,000.00. His response to my problems were they were not his problems.
So he sold me a bad car, he knew it was a bad car, all prior orders were done at his shop. His mechanic's can't repair vehicles that they sell, he has no respect for any of his customers, and he plans on selling the same vehicle knowing all the problems all over again. What kind of dealership owner does that.
Think next time your looking for a car. Don't stop at his shop you never know what you will be walking out with. You know it will be a car payment, but are you sure that you have a car that will be working.

Company: Ron Marhofer Auto Mall
Country: USA
State: Ohio
City: Cuyahoga Falls
Address: 1260 Main Street
Phone: 3309235800
Site: marhofer.com

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