Onstar
Faulty, Unreliable, and Incompetent workers and supervisors Detroit

Cars & Transport

I asked Onstar to change my mobile number from 248 area code to a 313 area code in April. Somehow they messed it up to where it didnt work at all.

After speaking with numerous technicians and supervisors over the course of about 4 months. They told me to bring the car to the dealer, where they would replace the unit inside my car. Needless to say that was not the problem either. Finally I got fed up with no responses and CASE workers who always promised to call back and didnt. I decided to just let it be.

Well someone carjacked me 4 my car and onstar told the police that I had tampered with the unit and that they couldnt help them find my car. Thanks onstar 4 being there when I needed you. I hope you all are tracking this.


Company: Onstar
Country: USA
State: Nationwide
Site: onstar.com
  <     >  

RELATED COMPLAINTS

OnStar.com
Disappointed with OnStar assistance!

OnStar
Why OnStar Don't cover 2000 model vehicles anymore?

OnStar
Accident report

On Star
On star upgraded my system but they changed my car phone number without me knowing!

OnStar
Unauthorized charges and useless service

OnStar
Problems Canceling Account with Billing

OnStar
OnStar emergency response failure - no resolution - OnStar doesn't care

OnStar Subscriber Services
Fraudulent billing, keeping credit card infromation without advising customers, would not let me cancel even though I called, ripoff

OnSta
Consumer Report

OnStar
Customer service