Santander or Drive Financial
Is applying almost all payments made over the last 9 months as interest

I am financed by Santander for a Mazda6 that I purchased through a local dealer in the SF Bay Area. My credit was shot, but my current vehicle died and I had no choice but to finance half the loan. They gave me a interest rate of 24.99, which is awful to begin with.
I am currently contemplating either refinancing very soon or paying off the balance, but my payoff amount is so high that I am wondering how they have applied the last 9 payments that I have made.
I have called them 4 times and I cannot get a straight answer out of any of them. They refuse to send me anything in writing that explains where each payment has gone (interest vs principle) and they have yet to tell me over the phone, but with a monthly payment of 269.00 (times 9 payments=approx. $2,430.00) and the amount financed was $10,015 with a current payoff of $9760... Less than the amount of one payment has gone towards the principle.
They have told me that my contract states that for the first two years of the loan that almost all of payments will go towards the interest??? Cannot locate it on my contract and they can't seem to tell me where this is in writing.
They claim this is a simple interest loan but I don't believe that I have ever had a simple interest loan like this!!! What a bunch of crooks.

Company: Santander or Drive Financial
Country: USA
State: Texas
City: Dallas
Address: P.O. Box 562088 Suite 900 North
Phone: 1888222422
Site: santanderconsumerusa.com

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