Texas Direct Auto
Lies to Consumer To Get Them To Buy From Them On eBay in

Be carefull! Texas Direct Auto sells a ton of cars through eBay. Unfortunately, they don't stand behind their promises and they hide the truth about the vehicle! We just bought a truck from them. We were promised the truck was in excellent shape and the photo's looked good. We were told that "we stand behind our vehicles and that if for any reason... No questions asked... If we were not happy when we took delivery we could get a complete refund INCLUDING shipping. We wouldn't have purchased otherwise. When we received the truck, it was obvious at first glance that it was not the way it had been presented. There were major scratches along one door that had been touched up with a brush (and were hidden in the photos on ebay). Additionally, the front end had definitely been repainted and looks as though it had been repaired (possibly from a collission). The interior was severly stained and of course, not represented that way.

On the maiden voyage, the check engine light was on and the truck pulled hard-left. We took it to a trusted shop and found out that it needed front end alignment and possibly repair; the catalytic converters were shot and someone had bypassed the heater core with wiring so that you couldn't tell the heater core was out. $3000-$5000 in repairs! After nearly 2 weeks of ignored requests, we finally shipped the vehicle back. We received a check a week later (which the bank had to put a 10 day hold on) but they screwed us out of nearly $1000 in shipping. They now refuse to pay the shipping and say in the "fine print" that they only refund shipping if you ship with them only (of which was double the cost of other auto shipping companies). We then found out they even ripped off eBay and cancelled the listing with them and sold to us directly instead. Such integrity from the very beginning. We will continue to fight this, but DON'T BUY FROM THEM. You will get ripped off!

Company: Texas Direct Auto
Country: USA
State: Texas
City: Stafford
Address: 12053 SW Freeway Hwy 59
Phone: 2814998200
Site: texasdirectauto.com

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