Wheelsnext.com
Terrible!

As so many of you have been thru I unfortunately didn't do my homework on Wheelsnext. The website looks very professional but, that's where it ends. I too didn't get the 24 hr call it was actually four days later then they said it might take two weeks to get my tires and rims. Well, after two weeks no tracking number so, I inquired as to where they were and was told Oh, sorry the rims aren't in stock you'll have to go to a different one. And it is going to cost more. They said they'd throw in some extras for free. Like an idiot I sent them the additional amount. Over a week later still no tracking number. Now were at over three weeks and the car has been put in storage I'm a pissed off customer so, I call once again and once again a song and dance.
About being one of the biggest in the business and we do 1000's of orders per day I get I'll check with the supplier. Uhhhh, they can't seem to give me a tracking number at the moment. Well, thats it! I said cancel the order as I had now read all the horrendous feedback about them and told them about it. Another song and dance about only people who have bad experiences write reviews and we do 1000's of orders a day. Then I was told I would have to pay a 10% re-stock fee! Can you believe it? They never even had the tires ready to ship and now I have to pay a re-stock fee? What a scam! I'm still waiting for my refund and if I don't see it in a couple weeks I will file suit against these unethical frauds. They are the worst ever!!

Company: Wheelsnext.com
Country: USA

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