Big O Tires
During a routine oil change, a tech pulled balancing weights off my wheels. My car rode like butter before i took it in and vibrated like crazy afterwards. I restore cars for a living so i know exactl
- 06-10-2010
- 21
I went in to get a routine oil change. When i got my car back i noticed hand smudges all over the wheels when they shouldn't be being touched during an oil change. My car rode very smooth before hand. I am meticulous with my car and am very familiar with it. When i drove off the steering wheel and pedal vibrated like crazy above 20mph. One of the Techs pulled balancing weights off my wheels while doing the oil change. I restore cars for a living and know a lot about cars and know exactly what was causing it. You could even see the fresh residue where the weights were pried off. I went in and asked if they would fix it and they denied everything and would not balance my wheels.
Company: Big O Tires
Country: USA
State: Utah
City: Orem
Address: 1195 South State Street Orem, UT 84097-8229