United Parcel Service
2 day delivery not here 1 week late

I think UPS does a good job, BUT I am not at all happy with an order placed to FL on Monday 11-23 for parts for my pickup truck that I use for my business. 2 items were ordered and mailed, It was sent 2 day, and didn't make it Wednesday. Then Friday I checked to see if it had arrived, only to find out there were no deliverys on Fri. Or Sat (except next day deliverys). So, I check on Monday, and one of my parts was delivered, but the driver couldn't find the other, although he said he had it, and said he would drop it off 'later.' A check of the tracking said it was to be delivered Monday That means ANOTHER trip to the parts store (18 miles round trip) and HOPEFULLY it will be there. Yes, I know we had a holiday, and package volume is way up due to the time of year and LONNNNGGG week-end. Wish I could take that much time off. Small businesses are having a tough time as it is, I need my delivery to be ON TIME!

Company: United Parcel Service
Country: USA

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