Harper Car & Truck Rental
Wrongful & Unethical Charge/Billing

Overview: We hired a vehicle out of this organization for one day plus they today are delivering people characters stating we produced harm within the quantity of $400. After arguing the cost written down they've today delivered this issue to some variety company within an try to damage our credit for this manufactured cost they have no evidence of. We observed when looking at the automobile they created a large display of getting their worker use mirrors and appear all over the automobile and notate prior harm - whenever we attempted to take part in the procedure, we were informed to not - he might create all of the notations and we'd to signal to accept them or we'd not have the ability to consider the vehicle. Additionally fascinating was that after we observed scores he wasn't notating, we were informed these weren't large enough, which was simply 'regular use & split.'

Upon examining the automobile in, nothing peculiar was observed till we obtained a telephone call and following characters a couple of days/months later. An essential notice below is also this vehicle had so much harm, blemishes, & dents on it whenever we hired it, that people actually said it's difficult in order for them to attempt to cost people for small scores. However, this intended harm they're blaming people of, from what we are able to inform, is just a small damage plus they are requesting $400 for this (stating they'd a specialist appraiser to determine the worth). We're certain we didn't trigger this harm which is very apparent to us this organization is just out to fraud simple tenants. It's pretty apparent through the procedure they do that regularly and curently have particular regular techniques & methods for looking to get individuals to pay (they've applied risks for example destroying our credit, delivering this to some lawyer, calling us at the office, departing speech emails without mentioning the organization title, etc.).

We'd prefer to create others conscious of the methods of the organization and what might occur to you should you hire from their website. I am really unhappy that somebody is permitted to conduct business such an illegal method. I've noticed it's typical for car rental locations in the future up with crazy costs whenever you return an automobile, but this really is much more crazy because it is just a vehicle rental business that provides you vans which are currently all dented up and broken, after which wish to attempt to create extra cash by creating rediculous statements and rediculous costs for small scores (once they freely promote as you are able to use these vans for commercial use, off-roading, carrying, etc.). I've without doubt this wrong/crazy harm charging is just a constant exercise due to their company and would recommend getting that into account should you ever are planning of hiring from their website.

Hopefully our account has assisted you prevent a poor organization.

Company: Harper Car & Truck Rental
Country: USA
State: Hawaii
City: Kona & Hilo
Site: harpershawaii.com

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