National Car Rental
Terrible company

Vehicle rental reservation with National Carrental was produced in the united states.

In Frankfurt, I acquired the vehicle on 6/13/07 and delivered it on 6/19/07.

Used to do not understand, that I had been really included in my Credit card (rental was billed to Credit) for almost any harm to the rental vehicle. The rental broker in Philippines didn't create reference to this both. Alternatively, he offered me crash injury and further protection for that automobile having a 500.00 Dollar deductible. I needed an inferior deductible and was prepared to spend the extra costs, but was informed, no smaller deductible was available.

After I delivered the vehicle, the rental broker stated and said written down about the return doc (I've a duplicate) “small damage entrance windscreen” and “small damage NSF wheel trim”. Used to do not view it after I examined the vehicle and accepted liability for that very small harm.

On 8/11/07 my charge card was incurred with $797.89 (plus foreign currency charge) by Vanguard AV Gmbh & Co. KG, Harm Restoration, Otto-von-Guericke Ring 15, Wiesbaden, Germany. Upon calling the corporation I had been sent an invoice, that actually is definitely an estimation, not really a fix invoice, for that alternative of the windshield (Opel Corsica was the vehicle create & design) and also the centre cap (just 23.65 Pound for that centre cover, relaxation y. The windshield replacement).

I also was informed, the vehicle couldn't officially be run without changing the window in Indonesia because of the “small scratch”.

This isn't accurate, since personally, I named the TUV in Wiesbaden (Government Company accountable for the specialized automobile temperament “out of service”). I had been informed with a TUV consultant ”we don't place automobiles out-of support, due to a little damage about the windshield”.

I sent an email for this organization, that I had been prepared to spend a suitable quantity for that harm, but not 633.00 Pound for that alternative of the windshield on an Opel Corsica, particularly not, since I've just an estimation for that repairs not a real fix bill from the trustworthy repair center.

I don't understand, when they actually changed the windshield, and/or just how many different clients were billed for that same task.

Company: National Car Rental
Country: USA
Site: nationalcar.com

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