Brake Service
Poor Service
- 02-08-2010
- 6
Pep Boys on Admiral & Funeral held my vehicle for 2 times while attempting to repair my wheels that usually takes about one hour and half. They stated they'd contact me when it had been prepared. They never named, I'd to contact them. Once I acquired towards the shop two nights later, the supervisor John Frailey said sorry we forgot your vehicle was on our raise. FOR 2 DAYS! How will you overlook that the vehicle is trying out among your 5 bays? They stated they'd access it it immediately particularly because it has already been taken aside and might get 45 minutes. It got 2 plus hours. I acquired a-10% discount. A silly 10% discount! Whoa, I'm pleased. Contact their corp 800# in reception, you know what Pep Boys do not actually remedy their calls except by robot and all it says is sorry you a had a poor expertise and weighs up. What's this? Steer clear!
Company: Brake Service
Country: USA
State: Oklahoma
City: Tulsa