SafeWay
Terrible customer service

We are not insured with safeway. Our car got hit by a person insured by this company. It happended on the huge empty parking-there were only few cars in it. Our car was parked and the driver from the other car got out and left the car running-apparantly on d, because according to 2 witnesses the car started to roll slowly right away. We've made a claim, Couple days later I got a call from Safewaysaying that the claim is deniad. Reason?"there was no driver in the car, the wind must have pushed the car into your car, so we are not responsible".

I was trying to explain her that this IS A CAR - not a sailing boat, but the lady with a really bad attitude told me it is not their problem. Anybody knows who insures the wind?:)

And seriously, if you have any ideas on how to resolve that, please let me know

Company: SafeWay
Country: USA

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