Pep Boys
Repair Service

Cars & Transport

Terrible Repair Work! Terrible Customer Support

I Have had my car back to this area 4 occasions to correct my vehicle. They will have obtained $2500 from me and also have HOWEVER to repair my vehicle. They changed several components that I'm particular did not require changing. They will have damaged my motor and changed it twice. They will have obtained per month 5 (to date) to create these so-called repairs and also have HOWEVER to obtain the task done right. Nowadays I got my vehicle BACK since, despite my changed motor, the check engine light occurs, the vehicle dies if it's operating in playground plus they really offered me the vehicle back WITH NO antifreeze

Customer Support can be an utter laugh. Actually administration is wholly unsympathetic. They never contact you back; I Have needed to contact everyday to confirm the standing of my vehicle simply to proceed to get more negative information. I can't think that they're permitted to execute any solutions whatsoever. They ought to stay glued to promoting components. If you don't require tires AND PERHAPS an oil-change, remain as far-away as you can out of this Pep Boys.


Company: Pep Boys
Country: USA
State: Illinois
City: Chicago
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