Just Brakes
Terrible Services from Just Brakes

pktleung
10-21-2009
17

Don’t be another victim, just don’t go Just Brakes, it was all scam.

Just Brakes ripping people off by utilizing bait & switch tactics to get people in and take apart their car so that they have no choice.

I went to Just Brakes on 600 E. Williams Cannon Rd at Austin, TX on 9/25; I got terrible experience on their service.

Basically here is what Just Brakes Company (nation wide) will do to ripped you off

(1) They will offer to put your car up on the lift and mess up the car if they can. (They broke my disc caliper pin, and then they said my pin jammed inside the caliper, and then told me I need a new disc caliper). I think they think once they have the car on the lift, then they take your brake apart, during their operation, they tried to break something if they have the chance (I was not around my car area as they were checking my car).

(2) And when you want to go somewhere, they just don’t let you go, I begged them to put back everything (brake drum, disc caliper, tires) like before, they just said “because of the safety issue, they not going to let you leave, and one of the foreman told me, if I want to take out the car, I need to get a tow truck, They removed all the tires, disc calipers, brake drum from my car, how can the tow truck tow it away. They just want to keep my car there and ripped me off.

(3) They showed me some fluid that was just under some rubber seals around the two wheels cylinders on my rear drum brake. What made me suspicious though was when they tried to tell me that 3 or 4 more brake problems came out at same time, I'm a brake mechanic several years ago, the bake system for domestic car have not change a lot since then. I know 3 or 4 more brake problem would not all be leaking in the same way. I was 99.999% sure it was all a scam... Finally I need to pay $455 for all these unnecessary part replacements (2 wheel cylinders and one disc caliper). If I just re-surface the disc rotor and replaced front brake pads at other store, it cost only $69.99 at the most. Compared with $455, it is BIG different.

If you want to know more complains on Just Brakes, please go to complaint board, I regret I know this web site too late, if anyone of you wants more details on my case, please contact me at PKTLEUNG@YAHOO.com,

I also found a similar case on the Complaints Board as below:

Http://usashameboard.com/complaints/just-brakes-c251634.html