Bud Ayre Chevrolet
(Ridgcrest, CA) terrible service department ripoff. Service FRAUD

Submitted: 9/10/01
Modified: 9/10/01

Bud Ayre Chevrolet had my truck for the third time for two weeks to fix the same problem. I finally am told it is ready when I went to pick it up it was dirty and there were wires and parts still not put back together, once I started driving it I noticed that my brakes were very weak and squeaky, then the service engine light came on I called them to let them know and they told me to bring it back after the holiday...

In that time I looked under the hood and jammed down in the engine was a bottle of brake fluid cleaner that had been grinding up against the trucks parts, called the service manager and he wants me to bring it back in for a fourth time and had assured me over tech phone without even looking at my vehicle that there was no damage. Take it back I think not...

At a previous visit to this dealership they were suppose to change my oil I paid for it went home and in a couple of days was checking my oil black as black could be they never changed the oil, I called them took it back and the oil was changed but if I had not of looked well the damage would have been done. This dealership is terrible... Watch out!

#6594

Company: Bud Ayre Chevrolet
Country: USA
State: California
City: Ridgecrest
Address: 321 N China Lake Blvd
Phone: 7603754401

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