NTB National Tire & Battery
Severely damaged my wheels. Attempted to repair and made worse. Numerous calls and emails go unanswered. Over $3500.00 worth of damage

I brought my truck to NTB in Lawrenceville, GA. The installer damaged all 4 wheels and incorrectly damaged them. I spoke to the manager, and was told that was the best they could do with the equipment that NTB provided them.
Filed a complaint with their customer service multiple times - No response. Filed complaint with BBB. They responded to BBB and told me to call a Enrique Sanders. Have left 4 messages with Mr. Sanders and never have I received a call back.
Finally spoke to Andrew Calhoun at another store. He told me to send him pictures of wheels. I have sent pictures - 4 additional emails and 5 phone calls to Mr. Calhoun. Never have I received a call or email back. This has been on for 4 months.
Over the years I have bought mant tires and had services done at NTB and Tire Kingdom stores. It is sad when a major company like this can do so much damage and not care about their customers
Bill

Company: NTB National Tire & Battery
Country: USA
State: Georgia
City: Lawrenceville
Address: 125 Park Access Dr
Phone: 77088652

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