Avis Rental
Inconviencing a customer

I reserved an automobile for Oct. 2 in the Avis Rental at Sears in Acadiana Mall in Lafayette, LA. This area shuts at 5:00 pm. After I reached this area no one was available. I requested the men employed in Sears if Avis was shut and he explained yes. Another child explained to knock-on the doorway, but no one responded. I named the 800-number for Avis and talked to somebody with reseverations and customer support and all-they kept showing me was they were sorry but there is nothing they are able to do to assist me. I requested was it okay for me personally to become inconvienced as well as their reaction was "I am sorry, mame." Customer Support explained to visit another area in the Lafayette Airport. I visited the airport and also the young women which were working were exactly the same two that I'd had a conflict with many months before. Effectively among the girls inform me that I've to contact and also have my reservation transferred towards the airport area. I expected her to demand me. Another woman stated that she quit the Sears area since she'd to become in the airport area for just two: 30. No body bothered to make contact with me and I would like to understand this. Possibly of the girls were useful and that I feel just like these were managing me unkindly because of the event previously. It was not skilled on the component and that I feel their supervisior must have repremanded them for managing clients this way.

I've no use for Avis anymore. I ought to have already been provided a vehicle for that cost that I was cited because it was their problem the area I created the reservation at was shut before 2:30 pm when it had beennot imagine to shut until 5:00pm. Iam not really a mind-reader and certain would not have attended the Sears area easily'd recognized that.

I really donot understand how top administration seems concerning the approach their title (Avis) has been displayed, but when I were them I'd do some housekeeping before it reaches poor.

Individually, I'll not be utilizing Avis again and certainly will inform as many folks as I - can concerning the therapy that I Have obtained.

This isn't good company. When the workers are not people individuals they really should not be operating where they've to cope with people.

Annoyed and furious, Wanda Sparks in Crowley, LA.

Company: Avis Rental
Country: USA
State: Louisiana
City: Lafayette

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