The UPS Store
Ripoff Charges - No Response to Complaint

I visited the advantages Store (Shop #4571) on Trimmier Ave.in Killeen, Texas on July 4 to possess two framed records loaded and delivered to an APO address in South Korea at a price of $193.41. The price to ship the bundle was $162.90 using the outstanding quantity for packaging. The package weighed 15 pounds. Having a measurement of 36X6X30 inches.

Once The deal didn't appear by June 29, I sent shop 4571 from my youngsters' house after I was in South Korea on August 30 and 31. I never received an answer. On returning home, I visited the shop (September. 8) to ask. The supervisor stated they might do-nothing for me personally, it had been the issue of the USPS. I questioned why I didn't get a response in the e-mail, and her reaction was, "Sorry about this." I subsequently visited our regional USPS workplace where they investigated and unearthed that the shop delivered the bundle "room accessible" also it was still in-transit. I had been never recommended that I settled that much cash to truly have a cargo proceed room available.

The deal finally came on September 14…41 days after delivery.

I sent the organization practices of The advantages Shop via their online form on September 8,11, 12, and 28. Every time I obtained an automatic reaction that I'd be approached by UPS Store. I've yet to get an answer.

On September 12, I submitted a using the Better Business Office. The criticism was submitted towards the nearby UPS Shop on September 14 having a suspense day of June 24 to react. The BBB approached The advantages Shop on September 25 and provided another suspense day of September 28. On the basis of the foregoing, it's obvious and unequivocal The advantages Shop doesn't worry about their clients.

Company: The UPS Store
Country: USA
State: Texas
City: Killeen
Site: upstore.com

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