Megabus Ripoff
Customer Service

I approached your service-center and talked to Evelyn Ford (ID #762168) regarding my boy who's going from Detroit, Illinois to St. Louis, MO. He was planned to consider the 4:30 P.M. Coach. He quit Milwaukee, WI at 2:00 P.M. To check out Detroit, IL by vehicle. He wound up being caught in traffic (I94 Building) until 3:00. Found its way to downtown Detroit at4:35 and skipped the coach.

He'd no cash on him and mother is shattered. She declined to provide assitance apart from buying another solution. I'm totally upset at Megabus' description of customer support. Essentially you wallet $20 to be five minutes late and provide no payment. I inquired if there is anything more she may do to help and he or she flatly declined.

I intend to article this criticism online for that globe to determine until I obtain a total explaination from your own organization detailing your workers insensitivity for this scenario.

Company: Megabus Ripoff
Country: USA
State: Illinois

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