Standard Auto Engines
Unacceptable craftsmanship - shavings in engine - returned engine as instructed - failure to honor warranty - told of bankruptcy - hole where my engine should be
- 08-07-2009
- 10
I purchased a remanufactured engine from standard auto engines - since i no longer have a credit card i paid with a cashier's check $1795 - i guess that was my 2nd mistake since my first was believing the man's sister when she assured me that her brother was a man of integrity. The engine arrived at the bp & it looked good from the outside unfortunately the problems soon began with the bolt hole that mounts the tensioner - it was stripped. The mechanic was instructed to fix it & he would be reimbursed. He fixed but the standard tensioner would not hold the belt. He tried 2 more neither worked - kept throwing the belt. Thinking all would be resolved by the time i got back i went on vacation. Needless to say when i returned things were not resolved but infact worse - shavings in the engine verified by a machine shop with the shavings and photos and witnesses. Standard auto engines told the mechanic to pull the engine & send it back which he did. Then the engine was "lost" for 2 weeks sitting on Estes loading dock. When they finally found it & did "their" autopsy they claimed that the shavings had entered through the intake & refused to honor their warranty. Then when i called to find out what was going on i was told that they were filing bankruptcy & that i would receive notice from the court within 2 weeks. I never heard from the court but after an angry email i heard from standard auto with information of their autopsy & was offered another engine for $600 $150 transportation. Needless to say i was/am furious. I called consumer affairs in virginia & just got the run around. At this point i am at my wit's end, in need of help.
Company: Standard Auto Engines
Country: USA
State: Virginia
City: Chesapeake
Address: 1332 Truxton Street
Phone: 7574949585