Carmax
To deal or not to deal

Cars & Transport

I had gone to CArmax a cuple of months ago trying to sell may car. They offered me $10.000 for it eventhough the car had a KBB of 13k as a trade. Nevertheless I did not objection to the price because I decided to wait and place an ad on the news paper hopping I would get a bit more. Unfortunaly I got lazy and I did not place much effort into doing that. So today I headed back to Carmax decided to get rid off my Mini cooper and take the 10k they had initialy offered me. After the orde-taker had taken al my info, and processed the new apraisal, he came back with a new offer of $9500. I asked where had the other 500 have gone and explained to him that no more than 50 miles had been added to the meter on my car since my first visit. He run to the back of the building and come back with the "Appraiser" who tryed to persuaded me to sell the car. He said that it was a good idea to sell it now because the next time that I come back I was going to get much less for my car. He said that cars depreciate about 2k per year and that was the reason why his stimate had lowered. He said that it was a bad idea to sell it privately because there was alot of crazy people out there. Meanwhile I was thinking to myself "Well if a car depreciate 2k a year how come the same car I saw in your parking lot on my last visit still sell for the same price", I wanted to say this out loud but I decided that it was not worth it to argue. For what I understand there is no negotiations on ther prices, so I walked out.


Company: Carmax
Country: USA
State: California
City: BURBANK
Address: 1000 SOUTH FLOWER ST
  <     >  

RELATED COMPLAINTS

CarMax
They underpay salesmen

CarMax
Never sell your vehicle here!

Carmax
Carmax Nevermore

CarMax
Don't sell your car to CarMax as you can wind up without car or money

Carmax
Preys on Unsophisticated Consumers

Carmax
Stay away from this auto dealer Nationwide

CarMax
Credit

Carmax
Little Kids With Less Then 6 Months Experience Appraising Cars Inaccurately

CarMax
Doesn't Pay Fair Values For Cars They Buy. CarMax ripped me off on my car

Carmax
Underquoted my trade-in by $5,000 and tried to sell me a car $2,000 over book value