Sears
Service

I went in for tires and an alignment and besides that it took 5hrs and one phone call that my vehical was ready when it wasnt, It was 15min until thier closing time and they tell me it is ready so I pay for everything and I go out well I have no brakes. When I went in I had brakes. These people were also aware that I had 3 kids with me an 11mth old, 3yr old, and a 10yr old. I go back in to the store tell them I have no brakes, they tell me they cant fix it because they didnt have anything to fix it with and in order for them to fix it I would hafto leave it over there and It would take 4or 5hrs and it would cost around 500.00 dollars to fix it. Did I mention that I live 45min away? They knew all of this they didnt try to offer anything I mean at that point having my babies in the car I would have accepted a ride to advanced auto right down the street to buy a brake line so it could be fixed I think they are verry unorganized and verry unprofessional and I doubt verry seriously that I will ever go back to that store for anything automotive again.

Company: Sears
Country: USA
State: West Virginia
City: Beckley

  <     >