Alamo
Hidden Fee

Alamo: Why Cost me a concealed Charge?

Between May 10th and could 24th, I hired a Ford Focus via a vacation company in Costa Rica, from wherever I originate from (turhokeanos.Co. Cr) with ALL-INCLUSIVE in Orlando Florida.

Everything was good, till they cost an additional $123.53 "Carefree Personal Safety" (CPP) that we NEVER purchase.

Appears to be that the rental broker in the Orlando Airport Terminal determined that I required these insurance, but she never ask me for that, the one thing she mentioned was: do you want agps in Spanish? I responded: I don’t require a GPS in Spanish. And she published the bill and created me signal with my initials.

Easily purchased an ALL-INCLUSIVE PACAGE towards the travel company, why I'll require one more CPP??? And That I informed her: provide me-only what's contained in my reservation.

What I believe is, she's obtaining a excellent fee, promoting "accessories" that clients do not purchase, do not require and have no idea are spending.

I would like to ask you: would be the First and last period, I actually rentacar with ALAMO?

Alamo: don’t make the most of truthful and hard-working people, provide my cash back.

Carlos Calderon; from San José, Costa Rica.

RA# 417108288 RES#449348689 Contract ID S00208NK

Company: Alamo
Country: USA
State: Florida
City: Orlando

  <     >