National & Alamo Car Rental - Purco Fleet Services
Alamo/National Car Rental used Purco Fleet Services to gouge me $430 for a small rock chip in a windshield

When returning our rental car to Alamo in Idaho Falls, Idaho I mentioned that a truck had kicked up a rock which chipped our windshield. The chip was smaller than a dime and there was no crack in the windshield. Alamo asked me to file a damage report. After a week, I was called by Purco and notified that I would be billed $430 for the rock chip. They said replacing the windshield would cost $250. They added $129 for 3.5 days "Loss of Use" (at twice the daily rental rate). Just for kicks they would throw in a $50 Administration Fee. Purco is Alamo Rentals collection agency. Whatever excess Purco collects above what they recover for Alamo is Pure Profit. When I spoke with my insurance agent he said that Purco is known for this exorbitant "Recovery" tactic.

Company: National & Alamo Car Rental - Purco Fleet Services
Country: USA
State: Utah
City: Spanish Fork
Address: 136 South Main Street
Phone: 8017982400

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