National Tire And Battery, NTB
National Tire And Battery, NTB, NTB installed an overpriced unneeded alternator in my 2006 Toyota Camry. They took advantage of an uninformed senior citizen woman

When I replaced the car battery, I was told that the alternator should also be checked. I went to the Cedar Park NTB because I like to patronize local businesses (even though I recently paid them an outrageous $135.00 for one tire for my 2006 Toyota Camry).

Mike showed me an alledged test result that said the alternator was low. It was late, I was tired, and so I said OK. They installed an after market alternator. Its price was $250.00; the total bill was $395.00 including a "shop charge" of $30.00.

The car has only 38,000 miles (practically new for a Toyota), so the next day after thinking things over, I called Champion Toyota. I was told that alternators almost never go out on Toyotas.

I called NTB to ask for my removed alternator so that it could be checked. They claimed to no longer have it; it was being refurbished. When I asked if that entitled me to a rebate or anything, I was told I got a new alternator! My conclusion: they took advantage of me because I am a senior citizen and a woman who was alone, tired, and uninformed.

Company: National Tire And Battery, NTB
Country: USA
State: Texas
City: Cedar Park
Address: 861 N. Bell Blvd
Phone: 5122579112

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