Batteries Are Us
V Performance Electrical Products took the money and I still sit with a dead battery

Do even bother with these hicks you'll never get your product

On 5-2-09
Ordered Optima Red Top Group 78 for 145.95 with free shipping only it wasn't quite free $15.00 Hazardous Handling fee. So that's the first scam
I waited a few days and tried calling only to be told to email and then got hung up on.

First email 5-7-09 (order number in subject)
When will I receive my battery?
Your web site states that "98% of our order ship within 24 hours of receipt, if placed during a normal business week."..."Your shipment can be tracked online on your account, and we send tracking numbers via email when the order ships"
It's been the better part of a week and I have not yet received tracking information via email and the status online has not changed. I expect to hear back from you by the end of the day tomorrow that it has shipped or I'll hit you with a charge back through the credit card. I can be reached by this email??? @

Response 5-8-09
The V Performance Electrical Products will be closed 05/06/09 pm - 05/10/09
to prepare and attend the graduation ceremonies and reception of our son
Quintin A. Brennfoerder from Sandy Creek High School.

Frankly i couldn't care less, but what ever I wasn't going to get anywhere until they got back

So trying to be reasonable I emailed again on 5-14-09
(order number in subject)
so it has been another week and still no communication are you going to ship the battery?

And Again on 5-20-09 (order number in subject)
Ok this is getting out of hand. It's now May 20 I still haven't heard when you are going to ship order 5589. You have changed me back on May 5. When will you ship this battery? I expect a shipping conformation number by the 21st. If I don't have a shipping number by then I will forward this series of emails to the card company and you can deal with them.

Response 5-20-09
* autoresponder *
www.batteriesareus.com is closed until 030/26/09

No that's not a typo those hicks can't even type a date in there autoresponder

So now 6-1-09
Once again I tried to talk to someone since they won't actually respond to an email. So, I tried calling and again they tolk me to email an hung up before I could even ask if there was another email they do check. I tried to call back and tell them what I though of this and they turned off their voice mail!!

Company: Batteries Are Us
Country: USA
State: Nebraska
City: Edgar
Address: 208 North C
Phone: 4024085873

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