Honda West
Ripoff deception in the service department

I needed to replace my timing belt in my car as a preventative measure. I called around to get the best price from the different dealers in Las Vegas. Honda West had the best price so I took my car to them. I was told that the service included everything including changing the water pump which is a standard procedure when changing the timing belt.

Approximately 6-8 months later I was a different Honda dealer only to be told that my water pump was never changed and that it should have been done along with the timing belt. I was also informed that it is common to have a special price on timing belt service but that the water pump was never changed.

While I was at Honda West the service technician made a point to tell me that everything including the water pump would be changed. That everything was included in the service. The service department flatt out lied to me.

Company: Honda West
Country: USA
State: Nevada
City: Las Vegas
Address: 7615 W Sahara Ave
Phone: 7023671919

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