Max Care Claims
Declined to fix my car that was included in my extended warranty

I've a 2002 Ford Explorer that I bought from Carmax in Charlotte NC I also bought the extensive warranty through Carmax Guarantee. I'd to consider my ford in to the storage and also have it looked over since it hasn't been operating correclty for that previous couple weeks and that I observed a that it had been dripping gas within the back.

The honda dealer explained the axil seals, rear centre baring, and also the barings within the differential were poor and would need to be changed which is just a pricey work. They submitted the state with my guarantee and also the Maxcare Statements stated they'd deliver a discipline adviser out to check out and confirm the statements were genuine.

The guarantee company will not protect the differential barings since it may be the most expensive. They stated they discovered unspecified material within the liquid. After I talked the organization and requested them exactly what the liquid was they explained they didn't understand and also the laboratory record for that liquid hadn't return at the moment. I stated then how will you refuse my state.

They said since the liquid was gloomy. I requested the Supervisor Todd when the technician who looked over it might of have infected the liquid and he explained "yes he might have". He then explained he'd understand longer talk to me about that problem since he understood I'd him on speakerphone and also the telephone discussion had been recorded. Nonetheless they continue to be questioning the state.

Company: Max Care Claims
Country: USA
State: Illinois
City: Chicgo
Address: 175 W Jackson
Phone: 8007312834

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